Security

Enterprise-grade security.
Student-friendly platform.

Your study materials, conversations, and personal information are protected with multiple layers of industry-standard security.

Our Security Commitment

At LumiChats, we implement enterprise-grade security measures to protect your study materials, conversations, and personal information. Your trust is essential to us.

We follow industry best practices and comply with international data protection standards to give you complete peace of mind while you work and study.

How We Protect Your Data

Multiple layers of security to keep your information safe

HTTPS Encryption

All data transmitted between you and our servers is encrypted using HTTPS/TLS. Every connection is secured to prevent interception.

Secure Infrastructure

Secure, monitored servers with controlled access and 24/7 surveillance. Designed to protect against unauthorized access and cyber threats.

Encrypted Storage

Your data is encrypted at rest using AES-256 — the same standard used by governments and financial institutions.

Supabase-Managed Security

Our database is managed by Supabase with enterprise-grade security including automated backups and real-time monitoring.

Razorpay-Secured Payments

All payments handled by Razorpay — India's leading PCI-DSS compliant gateway. We never access your full card details.

No Data Selling

We never sell, rent, or share your personal data with third parties for marketing or advertising. Your data is yours alone.

Regular Security Audits

We conduct regular security audits and vulnerability assessments to identify and address potential issues proactively.

Strict Access Controls

Only authorized personnel can access system infrastructure. All access is logged and monitored for compliance.

Our Privacy Guarantee

Your study materials and conversations are yours alone. We implement multiple layers of security to ensure your data remains private and protected at all times.

End-to-End Security

Military-grade encryption

Zero Data Sharing

Never sold or shared

Full Compliance

GDPR & data protection laws

Compliance & Standards

LumiChats adheres to international data protection regulations including GDPR. We respect your rights to data privacy, access, and control.

Your Rights

Access your data anytime
Request data deletion
Export your information
Control data sharing

Our Commitments

Transparent data practices
Minimal data collection
Regular security updates
Prompt breach notification

What We Collect

Account Information

Email address, name, and authentication credentials required to create and maintain your account.

Study Materials

PDFs and documents you upload for studying. Encrypted and only accessible by you.

Usage Data

Basic usage statistics to improve service quality. No personal conversations are analyzed.

Payment Information

Processed securely through Razorpay. We never store your full credit card details on our servers.

Have Security Concerns?

We take security seriously. If you have any questions, concerns, or need to report a security issue, please contact us immediately.

lumichats@gmail.com

Security reports are prioritized and investigated immediately.